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Libraries aren't just for getting out books.....

One doesn't readily realise the widespread ramifications of the GFC, especially in America - where people refer to the country, apart from the economy itself, being depressed.

The NY Times reports in "People in Need Are Filling and Taxing Libraries" on a dimension to the economic crisis one might not have otherwise thought about:

"These days, however, community need reaches far beyond reference help — and in many libraries, it is turning a normally tranquil place into an emotional and stressful hotbed.

As the national economic crisis has deepened and social services have become casualties of budget cuts, libraries have come to fill a void for more people, particularly job-seekers and those who have fallen on hard times. Libraries across the country are seeing double-digit increases in patronage, often from 10 percent to 30 percent, over previous years.

But in some cities, this new popularity — some would call it overtaxing — is pushing libraries in directions not seen before, with librarians dealing with stresses that go far beyond overdue fines and misshelved books. Many say they feel ill-equipped for the newfound demands of the job, the result of working with anxious and often depressed patrons who say they have nowhere else to go.

The stresses have become so significant here that a therapist will soon be counseling library employees.

“I guess I’m not really used to people with tears in their eyes,” said Rosalie Bork, a reference librarian in Arlington Heights, a well-to-do suburb of Chicago. “It has been unexpectedly stressful. We feel so anxious to help these people, and it’s been so emotional for them.”

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